OUR QUALITY POLICIES
ISO 9001 Quality management
Our quality principle is to provide for our customers with products that exceed national and international standards and customer expectations.
ISO 14001 Environmental Management Systems
As being Arma Polymer Reçine, we have always been sensitive to the environment and human health, and protected the environment through our R&D investments and environmentally friendly products; furthermore, we are aiming to maintain our environmentally-conscious feature in our products and services, and to control, reduce and prevent the elements that cause environmental pollution.
ISO 10002 Customer Satisfaction
Complaints and requests coming from our customers are assessed, resolved and replied as soon as possible, with a transparent, objective and fair approach and by protecting all information of our customers within our confidentiality principle.
We present a "customer-focused" approach in the process of assessing customer feedback and in all our activities by organizing our solution process in a way to compensate losses of our customers.
OHSAS 18001 Occupational Health and Safety
It is our basic principle to determine the necessary actions, and to get them implemented, for the risks that may arise from our activities and services, therefore, to protect the safety and health of our visitors, suppliers, local people, customers and employees at the highest level. Sustainability, environment and protection of health of human beings, the most valuable existence, constitute our understanding of life.